You own everything we build
Code, creative, accounts, and strategy documents all live in your systems. No proprietary lock-in, no hostage data.
If you've already tried Custom Software with another Pittsburgh-area shop and it didn't move the number, we'd like to see the data. Most often the strategy was sound but the measurement was broken — and that's the first thing we fix.
When the SaaS stack runs out — when you need a workflow nobody sells, or two systems that don't speak to each other, or a customer-facing app — we build it. Modern stack (TypeScript, React, Postgres, AWS/Cloudflare), clean ownership terms (you get the code), and engagement scoped in two-week iterations so you can stop or pivot at any time.
Code, creative, accounts, and strategy documents all live in your systems. No proprietary lock-in, no hostage data.
GA4, server-side tracking, modern CMSs, current ad APIs. We're not still running an agency on tools from 2017.
If a tactic won't work for your business, we'll tell you — even when it costs us scope. Honest scope beats expensive surprises.
Based in the Elkhart, Indiana area and active across the Midwest and Great Lakes — same time zone as your team, on-site visits when the project warrants it.
Pittsburgh has reinvented itself from steel city to a robotics and life-sciences hub — Carnegie Mellon's robotics dominance plus UPMC's $25B healthcare empire have rebuilt the local economy. The neighborhoods are still defined by their steel-era street grids and the three rivers, which means hyper-local SEO matters here more than in most metros.
Verticals we regularly serve in and around Pittsburgh:
Our Custom Software clients aren't just inside Pittsburgh city limits — we work across Allegheny County and the broader Pennsylvania market.
Same Custom Software expertise, neighboring cities:
We offer monthly support retainers for hosting, updates, and small features — or we can train your in-house team to take over. Both paths are fine; we don't lock you in.
Yes, fully. Code lives in your GitHub from day one. If we ever stop working together, the handoff is a single repo permission change.
Yes — RAG search, document summarization, customer-support chat, and proprietary-data fine-tuning when it actually moves the needle. We're skeptical of AI-for-AI's-sake projects.
That's usually the whole point. We build integrations to your CRM, ERP, POS, billing, and warehouse via documented APIs and webhook patterns.
Most engagements kick off within 2 weeks of a signed scope. The 14 days are spent on access provisioning, baseline measurement, and stakeholder interviews so the work that follows isn't blind.