Outcome-based reporting, not vanity metrics
Every monthly report ties our work back to leads, bookings, or revenue — not just impressions and rankings.
Running Email for a Chicago business doesn't have to mean templated work and surface-level reporting. Every engagement we ship pairs deep technical execution with weekly conversations about the metrics that actually matter to your P&L.
Email is still the highest-margin marketing channel because the audience is yours and the unit economics are predictable. We build lifecycle programs — welcome series, abandonment, post-purchase, win-back, anniversary — on Klaviyo, HubSpot, or whatever platform you already pay for. Most Chicago accounts we inherit are running one weekly broadcast and nothing else; the gain from adding 6-8 triggered flows is usually 2-3x revenue per recipient.
Every monthly report ties our work back to leads, bookings, or revenue — not just impressions and rankings.
If a tactic won't work for your business, we'll tell you — even when it costs us scope. Honest scope beats expensive surprises.
Code, creative, accounts, and strategy documents all live in your systems. No proprietary lock-in, no hostage data.
GA4, server-side tracking, modern CMSs, current ad APIs. We're not still running an agency on tools from 2017.
Chicago anchors the Great Lakes economy as the country's third-largest metro — a top-tier hub for trading and exchanges (CME, CBOE), national logistics (O'Hare and the country's largest rail interchange), and Fortune 500 headquarters from Boeing to McDonald's to Walgreens. The market is sophisticated, fragmented across 77 community areas, and rewards local SEO that matches operator footprint to neighborhood — what works in West Loop won't work in Bridgeport.
Chicago-area industries we have direct experience with:
Our Email clients aren't just inside Chicago city limits — we work across Cook County and the broader Illinois market.
Nearby Email clients we serve:
Yes — copy and design are included in every engagement. We coordinate with your team on offers and campaigns; you review and approve every send before it goes out.
Yes. Domain warm-up, DMARC/DKIM/SPF setup, list cleanup, and inbox-placement testing through tools like GlockApps. If you're already in the spam folder we triage that before adding volume.
Lifecycle flows fire continuously based on customer behavior. Broadcast cadence is usually 1-2x per week for ecommerce, monthly for B2B. We watch unsubscribe and complaint rates closely and dial back if signal turns negative.
We pair SMS with email for transactional moments (abandonment, order updates) and time-sensitive offers. Compliance with TCPA and the 10DLC carrier rules is non-negotiable on our end.
Both. We're headquartered in the Elkhart, Indiana area and serve businesses across the Midwest and Great Lakes — including Chicago and the broader Cook County / Illinois market. For Chicago-area clients we'll come on-site for kickoff and quarterly reviews when it makes sense; day-to-day work happens over video and Slack like any modern agency.