We push back when we should
If a tactic won't work for your business, we'll tell you — even when it costs us scope. Honest scope beats expensive surprises.
Most Email engagements we audit in the Cincinnati area are leaving 20-40% of their potential on the table — bad measurement, untested creative, or the wrong channel mix for the actual buyer. We start by finding what's already working, then we double down before we add anything new.
Email is still the highest-margin marketing channel because the audience is yours and the unit economics are predictable. We build lifecycle programs — welcome series, abandonment, post-purchase, win-back, anniversary — on Klaviyo, HubSpot, or whatever platform you already pay for. Most Cincinnati accounts we inherit are running one weekly broadcast and nothing else; the gain from adding 6-8 triggered flows is usually 2-3x revenue per recipient.
If a tactic won't work for your business, we'll tell you — even when it costs us scope. Honest scope beats expensive surprises.
Real relationships with Hamilton County and Ohio businesses, not a national agency parachuting in with a templated playbook.
Engagements are scoped in two-week sprints with clear deliverables. You can pause or pivot without breaking a contract.
GA4, server-side tracking, modern CMSs, current ad APIs. We're not still running an agency on tools from 2017.
Cincinnati is Ohio's third-largest city and the cultural anchor of the Tri-State (OH/KY/IN) — home to Procter & Gamble, Kroger, Fifth Third Bank, and a nationally-known hospitality scene around OTR. The market is dense, neighborhood-driven, and sophisticated about brand.
Cincinnati-area industries we have direct experience with:
Our Email clients aren't just inside Cincinnati city limits — we work across Hamilton County and the broader Ohio market.
We work with businesses across the surrounding area:
Yes. Domain warm-up, DMARC/DKIM/SPF setup, list cleanup, and inbox-placement testing through tools like GlockApps. If you're already in the spam folder we triage that before adding volume.
Yes — copy and design are included in every engagement. We coordinate with your team on offers and campaigns; you review and approve every send before it goes out.
Lifecycle flows fire continuously based on customer behavior. Broadcast cadence is usually 1-2x per week for ecommerce, monthly for B2B. We watch unsubscribe and complaint rates closely and dial back if signal turns negative.
We pair SMS with email for transactional moments (abandonment, order updates) and time-sensitive offers. Compliance with TCPA and the 10DLC carrier rules is non-negotiable on our end.
Both. We're headquartered in the Elkhart, Indiana area and serve businesses across the Midwest and Great Lakes — including Cincinnati and the broader Hamilton County / Ohio market. For Cincinnati-area clients we'll come on-site for kickoff and quarterly reviews when it makes sense; day-to-day work happens over video and Slack like any modern agency.