Senior people on every account
The strategist on your kickoff call is the strategist who runs your account. We don't do bait-and-switch staffing.
We've been working with Dane County businesses long enough to know what Madison customers respond to and what they ignore. Our Email work isn't generic — it's built around how the local economy actually buys.
Email is still the highest-margin marketing channel because the audience is yours and the unit economics are predictable. We build lifecycle programs — welcome series, abandonment, post-purchase, win-back, anniversary — on Klaviyo, HubSpot, or whatever platform you already pay for. Most Madison accounts we inherit are running one weekly broadcast and nothing else; the gain from adding 6-8 triggered flows is usually 2-3x revenue per recipient.
The strategist on your kickoff call is the strategist who runs your account. We don't do bait-and-switch staffing.
Engagements are scoped in two-week sprints with clear deliverables. You can pause or pivot without breaking a contract.
If a tactic won't work for your business, we'll tell you — even when it costs us scope. Honest scope beats expensive surprises.
Real relationships with Dane County and Wisconsin businesses, not a national agency parachuting in with a templated playbook.
Madison is Wisconsin's state capital and home to the University of Wisconsin–Madison — a research-and-government economy with deep biotech and software roots (Epic Systems sits in nearby Verona, Promega is local, plus a steady stream of UW spinouts). A market that genuinely rewards substance over flash.
Madison-area industries we have direct experience with:
Madison sits at the center of a region we know well — Dane County and the surrounding Wisconsin corridor where many of our Email clients are based.
Nearby Email clients we serve:
Revenue per recipient, list-growth rate net of churn, and incremental revenue from triggered flows. Open rates are unreliable post Apple Mail Privacy Protection — we use them as directional signal only.
Yes. Domain warm-up, DMARC/DKIM/SPF setup, list cleanup, and inbox-placement testing through tools like GlockApps. If you're already in the spam folder we triage that before adding volume.
Lifecycle flows fire continuously based on customer behavior. Broadcast cadence is usually 1-2x per week for ecommerce, monthly for B2B. We watch unsubscribe and complaint rates closely and dial back if signal turns negative.
For ecommerce and direct-to-consumer: Klaviyo. For service businesses with a sales team: HubSpot or ActiveCampaign. For very small lists: Mailchimp is fine. We work in all of them and won't push a migration unless the math is clear.
Most of our Madison-area clients are between $1M and $50M in annual revenue. Below that the math on a real agency engagement rarely works — we're happy to point you toward better options at smaller scales. Above $50M we've worked with multi-location and publicly traded brands too.