Outcome-based reporting, not vanity metrics
Every monthly report ties our work back to leads, bookings, or revenue — not just impressions and rankings.
If you've already tried Email with another Plymouth-area shop and it didn't move the number, we'd like to see the data. Most often the strategy was sound but the measurement was broken — and that's the first thing we fix.
Email is still the highest-margin marketing channel because the audience is yours and the unit economics are predictable. We build lifecycle programs — welcome series, abandonment, post-purchase, win-back, anniversary — on Klaviyo, HubSpot, or whatever platform you already pay for. Most Plymouth accounts we inherit are running one weekly broadcast and nothing else; the gain from adding 6-8 triggered flows is usually 2-3x revenue per recipient.
Every monthly report ties our work back to leads, bookings, or revenue — not just impressions and rankings.
GA4, server-side tracking, modern CMSs, current ad APIs. We're not still running an agency on tools from 2017.
Engagements are scoped in two-week sprints with clear deliverables. You can pause or pivot without breaking a contract.
Based in the Elkhart, Indiana area and active across the Midwest and Great Lakes — same time zone as your team, on-site visits when the project warrants it.
Plymouth is the Marshall County seat and the largest commercial center between South Bend and the Indianapolis metro along US-31. The Blueberry Festival each Labor Day weekend pulls hundreds of thousands of visitors, and the surrounding economy mixes county-government services, healthcare (Saint Joseph Health System), regional retail, and a strong base of local manufacturing.
Verticals we regularly serve in and around Plymouth:
Beyond Plymouth, we serve Email clients across Marshall County and the surrounding Indiana region, plus neighboring Midwest and Great Lakes markets.
Nearby Email clients we serve:
Lifecycle flows fire continuously based on customer behavior. Broadcast cadence is usually 1-2x per week for ecommerce, monthly for B2B. We watch unsubscribe and complaint rates closely and dial back if signal turns negative.
We pair SMS with email for transactional moments (abandonment, order updates) and time-sensitive offers. Compliance with TCPA and the 10DLC carrier rules is non-negotiable on our end.
Yes — copy and design are included in every engagement. We coordinate with your team on offers and campaigns; you review and approve every send before it goes out.
For ecommerce and direct-to-consumer: Klaviyo. For service businesses with a sales team: HubSpot or ActiveCampaign. For very small lists: Mailchimp is fine. We work in all of them and won't push a migration unless the math is clear.
Both. We're headquartered in the Elkhart, Indiana area and serve businesses across the Midwest and Great Lakes — including Plymouth and the broader Marshall County / Indiana market. For Plymouth-area clients we'll come on-site for kickoff and quarterly reviews when it makes sense; day-to-day work happens over video and Slack like any modern agency.