Headquartered in the Midwest, not a coast
Based in the Elkhart, Indiana area and active across the Midwest and Great Lakes — same time zone as your team, on-site visits when the project warrants it.
New Paris is small enough that getting found locally still moves real revenue, and big enough that the competition is sharper than it was five years ago. Our CRM programs are designed for that exact middle ground.
Most New Paris-area businesses we meet bought a CRM, configured 60% of it, and now use it as a glorified contact list. We come in as the technical owner: pipelines, properties, automations, dashboards, integrations, data hygiene. The goal is a system your sales and marketing teams actually want to log into because it makes their job easier.
Based in the Elkhart, Indiana area and active across the Midwest and Great Lakes — same time zone as your team, on-site visits when the project warrants it.
Real relationships with Elkhart County and Indiana businesses, not a national agency parachuting in with a templated playbook.
The strategist on your kickoff call is the strategist who runs your account. We don't do bait-and-switch staffing.
Engagements are scoped in two-week sprints with clear deliverables. You can pause or pivot without breaking a contract.
New Paris is a small unincorporated community in southern Elkhart County, surrounded by farmland and serving a customer base spread across multiple townships. Most local businesses here serve the broader Goshen / Wakarusa / Nappanee triangle and depend heavily on Google Maps and word-of-mouth to be found.
Sectors we know well in the New Paris market:
Beyond New Paris, we serve CRM clients across Elkhart County and the surrounding Indiana region, plus neighboring Midwest and Great Lakes markets.
Nearby CRM clients we serve:
Deduplication rules, required fields enforced at the form layer, and a quarterly hygiene pass. Garbage in, garbage out — we'd rather have 5,000 clean contacts than 50,000 stale ones.
Yes. Role-based training (admin, sales rep, marketing) plus written SOPs in a Notion or Confluence space your team owns.
Engagements are typically scoped monthly based on user count, integration complexity, and reporting needs. We share the rate card on the first call.
We treat them as one system. Lead lifecycle stages flow from marketing automation into the CRM, sales activity flows back. The handoff is where most New Paris programs break — that's where we focus.
Both. We're headquartered in the Elkhart, Indiana area and serve businesses across the Midwest and Great Lakes — including New Paris and the broader Elkhart County / Indiana market. For New Paris-area clients we'll come on-site for kickoff and quarterly reviews when it makes sense; day-to-day work happens over video and Slack like any modern agency.