You own everything we build
Code, creative, accounts, and strategy documents all live in your systems. No proprietary lock-in, no hostage data.
If you've already tried Custom Software with another Buffalo-area shop and it didn't move the number, we'd like to see the data. Most often the strategy was sound but the measurement was broken — and that's the first thing we fix.
When the SaaS stack runs out — when you need a workflow nobody sells, or two systems that don't speak to each other, or a customer-facing app — we build it. Modern stack (TypeScript, React, Postgres, AWS/Cloudflare), clean ownership terms (you get the code), and engagement scoped in two-week iterations so you can stop or pivot at any time.
Code, creative, accounts, and strategy documents all live in your systems. No proprietary lock-in, no hostage data.
Real relationships with Erie County and New York businesses, not a national agency parachuting in with a templated playbook.
If a tactic won't work for your business, we'll tell you — even when it costs us scope. Honest scope beats expensive surprises.
The strategist on your kickoff call is the strategist who runs your account. We don't do bait-and-switch staffing.
Buffalo is the second-largest city in New York State — a Great Lakes manufacturing and healthcare market anchored by M&T Bank, Roswell Park Comprehensive Cancer Center, the University at Buffalo, and the Tesla solar gigafactory. Civic identity is intensely local — Bills, Sabres, weekly fish fry, and a Polish and Irish small-business heritage that still drives the market.
Buffalo-area industries we have direct experience with:
Buffalo sits at the center of a region we know well — Erie County and the surrounding New York corridor where many of our Custom Software clients are based.
Nearby Custom Software clients we serve:
We offer monthly support retainers for hosting, updates, and small features — or we can train your in-house team to take over. Both paths are fine; we don't lock you in.
Yes — RAG search, document summarization, customer-support chat, and proprietary-data fine-tuning when it actually moves the needle. We're skeptical of AI-for-AI's-sake projects.
That's usually the whole point. We build integrations to your CRM, ERP, POS, billing, and warehouse via documented APIs and webhook patterns.
Yes, fully. Code lives in your GitHub from day one. If we ever stop working together, the handoff is a single repo permission change.
We don't claim an office in every city we serve. Relevant Domain is headquartered in the Elkhart, Indiana area and works with businesses across the Midwest and Great Lakes — including Buffalo, NY. The work itself is delivered remotely with on-site sessions when they make sense for the project.