Senior people on every account
The strategist on your kickoff call is the strategist who runs your account. We don't do bait-and-switch staffing.
Running Email for a Goshen business doesn't have to mean templated work and surface-level reporting. Every engagement we ship pairs deep technical execution with weekly conversations about the metrics that actually matter to your P&L.
Email is still the highest-margin marketing channel because the audience is yours and the unit economics are predictable. We build lifecycle programs — welcome series, abandonment, post-purchase, win-back, anniversary — on Klaviyo, HubSpot, or whatever platform you already pay for. Most Goshen accounts we inherit are running one weekly broadcast and nothing else; the gain from adding 6-8 triggered flows is usually 2-3x revenue per recipient.
The strategist on your kickoff call is the strategist who runs your account. We don't do bait-and-switch staffing.
Real relationships with Elkhart County and Indiana businesses, not a national agency parachuting in with a templated playbook.
If a tactic won't work for your business, we'll tell you — even when it costs us scope. Honest scope beats expensive surprises.
Code, creative, accounts, and strategy documents all live in your systems. No proprietary lock-in, no hostage data.
Goshen sits at the heart of the RV supply chain and is also a regional center for food processing and healthcare — anchored by Goshen Health and Goshen College's strong design and arts community. The downtown First Friday culture plus a steady stream of agricultural and manufacturing wealth creates a market where word-of-mouth still moves real revenue.
Sectors we know well in the Goshen market:
Our Email clients aren't just inside Goshen city limits — we work across Elkhart County and the broader Indiana market.
We work with businesses across the surrounding area:
We pair SMS with email for transactional moments (abandonment, order updates) and time-sensitive offers. Compliance with TCPA and the 10DLC carrier rules is non-negotiable on our end.
For ecommerce and direct-to-consumer: Klaviyo. For service businesses with a sales team: HubSpot or ActiveCampaign. For very small lists: Mailchimp is fine. We work in all of them and won't push a migration unless the math is clear.
Revenue per recipient, list-growth rate net of churn, and incremental revenue from triggered flows. Open rates are unreliable post Apple Mail Privacy Protection — we use them as directional signal only.
Yes. Domain warm-up, DMARC/DKIM/SPF setup, list cleanup, and inbox-placement testing through tools like GlockApps. If you're already in the spam folder we triage that before adding volume.
Most of our Goshen-area clients are between $1M and $50M in annual revenue. Below that the math on a real agency engagement rarely works — we're happy to point you toward better options at smaller scales. Above $50M we've worked with multi-location and publicly traded brands too.